full time permanent
Your tasks:
* friendly and professional advice to our German and international customers
in both B2B and B2C areas via email and telephone
* Support of our national and international trading agencies
* Order entry with our inventory management system from Intex
* Creation of sales lists, analyzes and various evaluations (also online)
* Supporting our online shop and maintaining our articles on various platforms
This is what you bring with you:
* Completed training or studies in commercial or textile subjects
Background, such as fashion management
* You already have several years of experience in eCommerce, ideally with Shopify
* You have good MS Office knowledge and an analytical understanding of numbers
* You have strong communication skills and are experienced in dealing with customer inquiries
Customer complaints
* You have a structured and responsible, reliable way of working
* You are committed, flexible and enjoy working in a team
What awaits you with us:
* A multi-faceted range of tasks and a high level of independent work
* Flat hierarchies and short decision-making processes in a family business
* Modern workplace environment and flexible working hours
* a motivated, dynamic and friendly team of currently 5 colleagues